Survey results

What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Spring 2021 Q32)

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The chart mentioned above

What bills have you received during COVID? (Q31 S + W 2020)

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On a scale of 1-5 how aware of household energy use were you before COVID-19? (Q38 Wi2020)

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During COVID-19, did you or other members of your household use any strategies to reduce your energy use (including heat, electricity, water, etc.) (Q41 S+W 2020)

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Has a change in your income or your COVID-19's household income impacted your household's ability to pay utility bills? (Q32 S + W 2020)

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If yes to Q32 What kind of utility bills, including internet bills, are you struggling to pay? (Cumulative 27a/32a)

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What is your living situation (Q1/3)

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If you and members of your COVID-19 household are working/schooling remotely, what kind of technology is required for work and school? (Cumulative Q. 26/23)

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What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Q37 Wi2020)

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Has COVID-19 changed or added other weekly/monthly expenses? Please list. (Q42 Wi2020)

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If your utility bills have increased, how are you coping with increased expenses? Please explain. (Cumulative Q.27b/47)

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Have you ever found it difficult/confusing to read your utility bill? If so, what makes them confusing? (Q38a Wi2020)

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