Survey results

Are you aware of any of the following programs? Check the box if you are aware of the program. (Q46 Sp2020)

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What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Q37 Wi2020)

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Of the following utilities, is the bill amount different from what you would typically expect during this time of year? For example, winter 2020 versus winter 2021. (Cumulative Q.26a/31)

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Has a change in your income or your COVID-19’s household income impacted your ability to pay utility bills? (Q32)

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If yes to Q26 If you had to purchase technologies to work or school remotely, were these technologies in short supply or marked up? (Q26B Wi2020)

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On a scale of 1-5 how aware of household energy use were you before COVID-19? (Q38 S+W2020)

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On a scale of 1-5 how aware of household energy use were you before COVID-19? (Q38 Wi2020)

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If increased consumption in Q39 What are the sources of increased consumption? Check all that apply. (Q39a S+W2020)

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If you and members of your COVID-19 household are working or schooling remotely, do you have to share and/or take turns using various devices, internet access, or workspaces? (Q28 Wi2020)

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If yes to 29, has COVID-19 changed the way your house divides or pays for utility bills? (Q29a Wi2020)

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If you have received a utility shut-off notice, was it in the past twelve months? (Q36a Wi2020)

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Have you ever found it difficult/confusing to read your utility bill? If so, what makes them confusing? (Q38a S+W 2020)

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