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OF THE FOLLOWING UTILITIES, IS THE BILL AMOUNT DIFFERENT FROM WHAT YOU WOULD TYPICALLY EXPECT DURING THIS TIME OF YEAR? FOR EXAMPLE, NOVEMBER 2019 VERSUS NOVEMBER 2020. PLEASE CHECK WHAT IS APPLICABLE. (Q.31a)

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Since COVID-19 began, have you or others in your household been aware of changes in daily energy consumption that cannot be attributed to seasonal change, for example?” (Q39 Wi2020)

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What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Q37 S+W2020)

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Has a change in your income or your COVID-19's household income impacted your household's ability to pay utility bills? (Q32 S + W 2020)

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In the summer months, did your energy use change as pandemic restrictions changed? (Q39b Wi2020)

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Response to Loss of Heat During a Stay-at-Home Order Chart

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If increased consumption in Q39 What are the sources of increased consumption? Check all that apply. (Q39a Sp2020)

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Did members of your household take turns sharing devices, internet, or workspace before COVID-19? (Q27 S + W 2020)

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Are you aware of any of the following programs? (Q46 WI 2020)

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Are you aware of energy assistance programs that could help with utility bill payment during COVID-19? Check all that apply (Q45 S+W 2020)

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Are you or the owner of the building where you live deferring maintenance on the building due to COVID-19? (Q43 Wi2020)

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What is your annual income? (Q55 S+W2020)

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