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Auto-Pay for Utility Bills (Q30)

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What is the highest level of education you have completed? (Q54 Wi2020)

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During COVID-19, did you or other members of your household use any strategies to reduce your energy use (including heat, electricity, water, etc.) (Q41 Wi2020)

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What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Q37 Wi2020)

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Pennsylvania Electric Company COVID-19 Response Graph

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Graph of Energy Companies responses to COVID-19. PECO, DLC, and First Energy released a statement on March 13th, 2020. PPL was three days later. All will suspend shutoffs and late fees. PECO and DLC until May 1st, others TBD.

Is your COVID-19 housing using any of the following strategies to reduce your energy use during this time? (Q41 Sp2020)

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If you and members of your COVID-19 household are working/schooling remotely, what kind of technology is required for work and school? (Q26 WI2020)

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If yes to Q45 What does this assistance look like? Explain. (Q45a Sp2020)

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What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Q37 S+W2020)

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Have you ever received a utility shut-off notice for any of the following services? (Q36 Wi2020)

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Since COVID-19 began, have you or others in your household been aware of changes in daily energy consumption that cannot be attributed to seasonal change, for example? (Q39 Sp2020)

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If yes to Q32 What kind of utility bills, including internet bills, are you struggling to pay? (Cumulative 27a/32a)

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