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Are you aware of any of the following programs? Check the box if you are aware of the program. (Q46 Sp2020)

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Gender Identity (Q51 S+W2020)

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If increased consumption in Q39 What are the sources of increased consumption? Check all that apply. (Q39a S+W2020)

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What kind of maintenance is being deferred and what work is going on ahead? (Q43a Wi2020)

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Gender Identity (Q51 Wi2020)

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If yes will you stay enrolled in auto-pay during COVID-19 (Q30a S + W 2020)

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What is the highest level of education you have completed? (Q54 Wi2020)

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Of the following utilities, is the bill amount different from what you would typically expect during this time of year? For example, winter 2020 versus winter 2021. (Cumulative Q.26a/31)

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What is your annual income? (Q55 S+W2020)

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Before COVID-19, did you or other members of your household use any strategies to reduce your energy use (including heat, electricity, water, etc.) (Q40 Wi2020)

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Does someone in your household pay any of the following utility bills? (Cumulative Q.29/25)

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What is your annual income? (Q55 Wi2020)

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