Pennsylvania Utility Commission Emergency Order

The order begins by giving some background. On March 6th, 2020, Governor Tom Wolf ordered an emergency declaration set to be active up to 90 days unless renewed. Then, on March 11th, 2020, The World Health Organization declared COVID-19 a pandemic.

The declaration then goes on to state:...Read more

Comcast doubles Speeds for low-income Internet Essentials program in wake of criticism

After criticisms from legislators and students currently attending school remotely, Comcast has announced that it is doubling download speeds for its Internet Essentials low-income broadband program

...Read more
The Digital Divide: How Philadelphia Area Compares In Internet Usage

Current FCC estimates predict that 30 million Americans do not have broadband access, which includes more than 6/10 rural residents. Some estimates put that at even more without internet access.

Microsoft recently released numbers estimating the percentage of residents who use the...Read more

City Announces $1 Million Investment in Organizations Developing Innovative Workforce Solutions and Outlines Strategies to Address Long-Standing Workforce Challenges

The City of Philadelphia’s Department of Commerce—in partnership with Philadelphia’s economic and workforce development partners—today announced a renewed strategic commitment to address workforce challenges brought about by the COVID-19 pandemic and that have been exacerbated by long-...Read more


Philadelphia Gas Works (PGW) announced a new grant program for households facing pandemic related financial hardships on January 12th 2021, with the program to start on January 19th, 2021. Eligible households can receive up to $300 on their natural gas bill. To apply, individuals call PGW to...Read more

Utility Company Calling Script

Hi, my name is ________________. I’m a researcher with Drexel University in Philadelphia. I’m conducting a survey of utility company responses to the COVID-19 pandemic. I’m calling to see if there is someone in your company that could answer a...Read more

PUC Urges Financially Stressed Consumers to Work with Utilities to Explore Options; Thanks Utilities for Safeguarding Essential Services; Encourages Conservation and Community Support

This press release came out on March 27th, 2019 form the Pennsylvania Utility Commission. This press release urged customers to seek out any financial assistance programs to make their bills affordable whether it be due to COVID-19 or some other financial burden.
They then offer the...Read more

What COVID Taught Us About Reliable Energy & Healthy Homes

This artifact discusses the overlap between the COVID-19 crisis and the housing and utility affordability crisis. Avila begins by citing statistics for housing and utility debt accumulated during the pandemic, and articualtes how this debt and the housing and utility crisis as a whole mirrors...Read more

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