This article looks at what's happening on the ground in Philadelphia two days after the Pennsylvania PUC ended the utility shutoff moratorium. Importantly, at that time, PGW said that they had not yet terminated anyone. It was clear from the article that PECO was reaching out to let people know they were nearing a shutoff. The article briefly mentioned customer assistance programs and grants, underscoring that there are many safety nets in place to prevent shutoffs.
Anonymous, "Hundreds of thousands of people face utility shutoffs as pandemic surges", contributed by Alison Kenner, The Energy Rights Project, Platform for Experimental Collaborative Ethnography, last modified 7 December 2020, accessed 29 November 2023. https://energyrights.info/content/hundreds-thousands-people-face-utility-shutoffs-pandemic-surges