PUC

Peco improperly shut off nearly 50,000 customers because of computer glitches

This article provides an update on a case of technical negligence by PECO in 2018 and 2019, when their automated phone service which informs customers of a service shutoff 72-hours ahead of the termination failed to make the call (2018) or gave the wrong termination date (2019). This article...Read more

PECO Seeks Rate Increase Of 9 Percent For Average Household

On March 30, PECO

submitted a rate increase request to the PUC which would provide with PECO approximately $246 million per year, a boost of roughly 7 percent. If the entire increase is approved, PECO estimates the average residential customer, using 700 kilowatts per hour, would see their...Read more

Peco improperly shut off nearly 50,000 customers because of computer glitches

PECO, the Philadelphia electric utility company, has agreed to pay $75,000 in penalties under a proposed settlement with the Pennsylvania...Read more

PUC Urges Financially Stressed Consumers to Work with Utilities to Explore Options; Thanks Utilities for Safeguarding Essential Services; Encourages Conservation and Community Support

This press release came out on March 27th, 2019 form the Pennsylvania Utility Commission. This press release urged customers to seek out any financial assistance programs to make their bills affordable whether it be due to COVID-19 or some other financial burden.
They then offer the...Read more

Unpaid Pa. utility bills soar 68% in the pandemic, and thousands face shutoffs next month

This article documents the end of the utility shutoffs suspension in Pennsylvania, which will take place on November 9, 2020.  

Utilities have said that the moratorium, which was enacted in March, has not led to an increase in payment plan applications, but has instead led to an...Read more

PUC Prohibits Utility Terminations, Consistent with Governor’s Proclamation of Disaster Emergency

On March 13th, 2020, the Pennsylvania Utility Commission put out this press release which informed readers that Pennsylvania Public Utility Commission (PUC) Chairman Gladys Brown Dutrieuille signed an emergency order prohibiting electric, natural gas, water, wastewater, telecommunication and...Read more

Pa. stymies Philadelphia green-energy plan to add biogas to PGW’s fuel

PGW's proposed green energy pilot, which would add Renewable Natural Gas produced from landfills or farm waste into it's natural gas mix, was rejected by the Pennsylvania Public Utility Commission, stating that the pilot would violate state law that requires state-regulated utilities to procure...Read more

Retail Energy Supplier To Pay $59,000 Under Settlement With PUC Staff

This article discusses recent penalties the Pennsylvania PUC has imposed on Clearview, an energy supplier in Pennsylvania. According to the information here reported, Clearview's third-party door-to-door sales have unlawfully switched customers to Clearview, in some cases even without customer...Read more

Performance incentive mechanisms can support broad policy goals, RMI finds

Performance Incentive Mechanisms (PIMs) are being considered to nudge utilities' behaviors and have been successful in states like New York and Rhode Island. Hawaii implemented shared savings mechanisms which include solar development and storage. Effective PIMs do require a move away from '...Read more

Central Pa. landowners relieved as PUC rejects controversial powerline project: ‘We fought hard’

In yet another decision in favor of utility users in Pennsylvania, the PUC voted against building a new pipeline that would have taken land away from 200 landowners, including farmers and business owners. The article brings forward several discussions that have made their way into discussions of...Read more

PUC Issues For Public Comment Settlement Under Which Retail Supplier Would Pay $188,000

The Pennsylvania PUC has brought sanctions against Eligo Energy for using deceptive marketing materials between January 2019 and March 2020. Eligo Energy sent out mailers with 'Final Notice' on customers' electric bills, even when seasonal moratoriums were in place or when there was no cause for...Read more

Utilities can soon cut off nonpaying customers, Pa. says, but the poorest customers are protected

The Pennsylvania Public Utilities Commission (PUC) voted 3-1 to terminate the shutoffs but put safeguards in place to protect the most vulnerable. According to the article, “The PUC’s order will still prohibit utilities from shutting off “protected customers” whose income is no more than...Read more

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