This article provides an update on a case of technical negligence by PECO in 2018 and 2019, when their automated phone service which informs customers of a service shutoff 72-hours ahead of the termination failed to make the call (2018) or gave the wrong termination date (2019). This article...Read more
The Pennsylvania PUC has brought sanctions against Eligo Energy for using deceptive marketing materials between January 2019 and March 2020. Eligo Energy sent out mailers with 'Final Notice' on customers' electric bills, even when seasonal moratoriums were in place or when there was no cause for...Read more
The Pennsylvania Public Utilities Commission (PUC) voted 3-1 to terminate the shutoffs but put safeguards in place to protect the most vulnerable. According to the article, “The PUC’s order will still prohibit utilities from shutting off “protected customers” whose income is no more than...Read more
On March 13th, 2020, the Pennsylvania Utility Commission put out this press release which informed readers that Pennsylvania Public Utility Commission (PUC) Chairman Gladys Brown Dutrieuille signed an emergency order prohibiting electric, natural gas, water, wastewater, telecommunication and...Read more
The order begins by giving some background. On March 6th, 2020, Governor Tom Wolf ordered an emergency declaration set to be active up to 90 days unless renewed. Then, on March 11th, 2020, The World Health Organization declared COVID-19 a pandemic.
The declaration then goes on to state:...Read more
This article discusses recent penalties the Pennsylvania PUC has imposed on Clearview, an energy supplier in Pennsylvania. According to the information here reported, Clearview's third-party door-to-door sales have unlawfully switched customers to Clearview, in some cases even without customer...Read more
PECO, the Philadelphia electric utility company, has agreed to pay $75,000 in penalties under a proposed settlement with the Pennsylvania...Read more
In yet another decision in favor of utility users in Pennsylvania, the PUC voted against building a new pipeline that would have taken land away from 200 landowners, including farmers and business owners. The article brings forward several discussions that have made their way into discussions of...Read more
This article is a press release by Pennsylvania's Public Utility Commission following recent investigations into misleading marketing outlets on the part of Pennsylvania energy suppliers. Following the investigations, NG&E will have to pay civil penalties and contribute to hardship funds in...Read more
This article documents the end of the utility shutoffs suspension in Pennsylvania, which will take place on November 9, 2020.
Utilities have said that the moratorium, which was enacted in March, has not led to an increase in payment plan applications, but has instead led to an...Read more
This article discusses the ending of the utility moratorium in Pennsylvania, which expired on November 9th, 2020. As of June, 800,000 customers were at risk of a utility shut-off post-moratorium, but that number is likely higher now. According to PUC's order, anyone whose household income...Read more