This article provides an update on a case of technical negligence by PECO in 2018 and 2019, when their automated phone service which informs customers of a service shutoff 72-hours ahead of the termination failed to make the call (2018) or gave the wrong termination date (2019). This article...Read more
The Pennsylvania PUC has brought sanctions against Eligo Energy for using deceptive marketing materials between January 2019 and March 2020. Eligo Energy sent out mailers with 'Final Notice' on customers' electric bills, even when seasonal moratoriums were in place or when there was no cause for...Read more
On March 13th, 2020, the Pennsylvania Utility Commission put out this press release which informed readers that Pennsylvania Public Utility Commission (PUC) Chairman Gladys Brown Dutrieuille signed an emergency order prohibiting electric, natural gas, water, wastewater, telecommunication and...Read more
The order begins by giving some background. On March 6th, 2020, Governor Tom Wolf ordered an emergency declaration set to be active up to 90 days unless renewed. Then, on March 11th, 2020, The World Health Organization declared COVID-19 a pandemic.
The declaration then goes on to state:...Read more