PUC

Peco improperly shut off nearly 50,000 customers because of computer glitches

This article provides an update on a case of technical negligence by PECO in 2018 and 2019, when their automated phone service which informs customers of a service shutoff 72-hours ahead of the termination failed to make the call (2018) or gave the wrong termination date (2019). This article...Read more

Utilities can soon cut off nonpaying customers, Pa. says, but the poorest customers are protected

The Pennsylvania Public Utilities Commission (PUC) voted 3-1 to terminate the shutoffs but put safeguards in place to protect the most vulnerable. According to the article, “The PUC’s order will still prohibit utilities from shutting off “protected customers” whose income is no more than...Read more

PECO Seeks Rate Increase Of 9 Percent For Average Household

On March 30, PECO

submitted a rate increase request to the PUC which would provide with PECO approximately $246 million per year, a boost of roughly 7 percent. If the entire increase is approved, PECO estimates the average residential customer, using 700 kilowatts per hour, would see their...Read more

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