This article provides an update on a case of technical negligence by PECO in 2018 and 2019, when their automated phone service which informs customers of a service shutoff 72-hours ahead of the termination failed to make the call (2018) or gave the wrong termination date (2019). This article...Read more
This article is a press release by Pennsylvania's Public Utility Commission following recent investigations into misleading marketing outlets on the part of Pennsylvania energy suppliers. Following the investigations, NG&E will have to pay civil penalties and contribute to hardship funds in...Read more
This article discusses the ending of the utility moratorium in Pennsylvania, which expired on November 9th, 2020. As of June, 800,000 customers were at risk of a utility shut-off post-moratorium, but that number is likely higher now. According to PUC's order, anyone whose household income...Read more