Bill Payment

As End of Utility Shutoff Moratorium Nears, SNAP Fears Rush of Requests for Assistance

SNAP directors are urging those in crisis to apply right away whilst asking those who can cope to wait a little longer before applying. The question here is: is it ethical to ask anyone who needs help (regardless of critical or non-critical status) to wait to apply? Shouldn't it be the...Read more

City of Seattle extends eviction and utility moratorium into January 2022

This article was recently published by the Seattle Pi, detailing an extension the city has placed on eviction moratoria. While the article doesn't specify whether utility moratoria was extended, it does say city officials recommend their constituents call utilities to arrange for...Read more

Can’t get into your PGW account? 94,000 customers have to re-register after online update

PGW switched to a new online accounts system in July, which requires every user to re-register. Some paperless customers expressed frustration on social media, saying they didn’t know anything...Read more

Utilities disconnect 116,000 Pa. households after state lifts moratorium on pandemic shutoffs

Companies resumed shutoffs in a gradual way once the moratorium lifted. Companies hoped to give customers some leeway to gather funds to pay bills in their entirety or to get on payment plans. However, due to the economic hardships that households continue to experience due to the pandemic, many...Read more

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