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THE 2021 PHILADELPHIA WATER RATE CASE - PUBLIC HEARING INFORMATION
THE 2021 PHILADELPHIA WATER RATE CASE
Public Advocate Guide for Customer Participation 2021 Philadelphia Water Rate Case
If yes to Q21, please describe the nature of the disruptions? (21A)
Have you experienced energy service disruptions with any of the following since COVID-19 began? (Q21)
If yes to Q20, what did you do to address these disruptions? (Q20B)
If yes to Q20, please describe the nature of the disruptions? (20A)
In the three months before COVID-19, did you experience energy service disruptions with any of the following? (Q20)
Have you ever turned off your heating or air conditioning in order to save money on utility bills? (Q.33 Wi2020)
If yes to Q32, what kind of utility bills, including internet bills, are you struggling to pay? (Q.32a)
Has a change in your income or your COVID-19's household income impacted your household's ability to pay utility bills? (Q.32)
OF THE FOLLOWING UTILITIES, IS THE BILL AMOUNT DIFFERENT FROM WHAT YOU WOULD TYPICALLY EXPECT DURING THIS TIME OF YEAR? FOR EXAMPLE, NOVEMBER 2019 VERSUS NOVEMBER 2020. PLEASE CHECK WHAT IS APPLICABLE. (Q.31a)
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