This email was sent to customers on Thursday February 25, 2021 to inform them of changes to PECO's business structure. The text is below. The decision comes from Exelon, the parent company, which will impact all six of the companies utility providers.
Dear Valued Customer,
Exelon Corporation, the parent company of PECO, has announced plans to separate its power generation business and utility business into two publicly traded companies, each with the resources necessary to best serve customers and sustain long-term investment and operating excellence.
We want our customers to know that while the structure of our business is changing, PECO’s commitment to safety, reliability, clean energy, affordability and community support will not. Over the next several months, we will begin a transition process while ensuring a seamless customer experience for you.
This change will not disrupt or affect energy service, programs or policies in any way and you do not need to take any action. Most importantly, PECO will maintain our commitment to powering communities with clean and reliable energy, with a continued focus on environmental sustainability and affordable rates.
We will continue to provide the customer experience you have come to expect from PECO now and well into the future.
PECO, "A Message from PECO", contributed by Alison Kenner, The Energy Rights Project, Platform for Experimental Collaborative Ethnography, last modified 27 February 2021, accessed 25 April 2024. https://energyrights.info/content/message-peco
Critical Commentary
This email was sent to customers on Thursday February 25, 2021 to inform them of changes to PECO's business structure. The text is below. The decision comes from Exelon, the parent company, which will impact all six of the companies utility providers.
Dear Valued Customer,
Exelon Corporation, the parent company of PECO, has announced plans to separate its power generation business and utility business into two publicly traded companies, each with the resources necessary to best serve customers and sustain long-term investment and operating excellence.
We want our customers to know that while the structure of our business is changing, PECO’s commitment to safety, reliability, clean energy, affordability and community support will not. Over the next several months, we will begin a transition process while ensuring a seamless customer experience for you.
This change will not disrupt or affect energy service, programs or policies in any way and you do not need to take any action. Most importantly, PECO will maintain our commitment to powering communities with clean and reliable energy, with a continued focus on environmental sustainability and affordable rates.
We will continue to provide the customer experience you have come to expect from PECO now and well into the future.
Thank you for being a valued PECO customer