The chart shown here reflects responses to Question #16 on the Spring 2020 survey, which asked: “If there was a government-issued shelter-in-place order and non-essential businesses were closed, what would you do if you lost heat?” The structured responses prepared by the research group were as follow:
Call my landlord.
Call an HVAC company.
Call my utility company.
See if I could figure it out myself.
Ask someone I know works with heaters to fix it.
I don’t know.
Wait until the order is lifted to act on it.
For the 84 answers collected, the following was observed:
16 respondents would call their landlords if they lost heat;
5 respondents would call their HVAC company;
11 respondents would call their utility company;
11 respondents would try to figure it out themselves;
4 respondents would ask someone they know who works with heaters to fix it;
7 respondents admitted they didn’t know what they would do;
6 respondents would wait for the order to lift.
The respondents who did not fit the preceding categories would address loss of heat in the following way:
10 respondents would deal with it by wearing more layers;
4 respondents would ask family or friends for help;
4 respondents would use a space heater;
4 respondents would use their fireplace; and
2 respondents noted they would do the same as they answered to question #15.
The data was produced by the Shifting Energy Demands in COVID-19 Survey - Overview, which was administered to 86 people over a six week period in May-June 2020. Visit the Shifting Energy Demands in COVID-19 - Survey Results page to view more data from our survey. The project is approved by Drexel’s IRB.
Briana Leone, "If there was a government-issued shelter-in-place order and non-essential businesses were closed, what would you do if you lost heat? (Q16 SP2020)", contributed by Briana Leone and Alison Kenner, The Energy Rights Project, Platform for Experimental Collaborative Ethnography, last modified 19 April 2021, accessed 19 June 2021.