Survey results

**If yes to Q26** If you had to purchase technologies to work or school remotely, were these technologies in short supply or marked up? (Q26B Wi2020)

On a scale of 1-5 how aware of household energy use were you before COVID-19? (Q38 S+W2020)

Has a change in your income or your COVID-19's household income impacted your household's ability to pay utility bills? (Q32 S + W 2020)

What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Spring 2021 Q32)

Does someone in your household pay any of the following utility bills? (Cumulative Q.29/25)

What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Q37 S+W2020)

Auto-Pay for Utility Bills (Q30)

**If yes to Q32** What kind of utility bills, including internet bills, are you struggling to pay? (Q32a S + W 2020)

Are you aware of any programs that could help with utility bill payment during COVID-19? (Spring 2021 Q41)

**If yes to Q25** Has COVID-19 changed the way your household divides or pays for utility bills? (Cumulative Q29a/25a)

**If yes to Q26** If you had to purchase technologies to work or school remotely, were these technologies in short supply or marked up? (Q26B S + W 2020)

Have you ever found it difficult/confusing to read your utility bill? If so, what makes them confusing? (Q38a Wi2020)

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