Survey results

Have you ever found it difficult/confusing to read your utility bill? If so, what makes them confusing? (Q38a S+W 2020)

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Before COVID-19, did you or other members of your household use any strategies to reduce your energy use (including heat, electricity, water, etc.) (Q40 Wi2020)

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If yes to Q26, Did you have these technologies before COVID-19 or did you have to purchase or borrow them in the last 4-8 weeks? (Q26a S +W 2020)

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What is the highest level of education you have completed? (Q54 Wi2020)

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Since COVID-19 began, have you or others in your household been aware of changes in daily energy consumption that cannot be attributed to seasonal change, for example? (Q39 Sp2020)

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What would you do if you received a shut-off notice and did not have the money to prevent the shut-off? (Spring 2021 Q32)

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The chart mentioned above

If yes to Q26 If you had to purchase technologies to work or school remotely, were these technologies in short supply or marked up? (Q26B Wi2020)

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Has a change in your income or your COVID-19's household income impacted your household's ability to pay utility bills? (Q32 S + W 2020)

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Are you aware of any of the following programs? Check the box if you are aware of the program. (Q46 Sp2020)

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If yes to Q32 What kind of utility bills, including internet bills, are you struggling to pay? (Q32a S + W 2020)

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What is your living situation (Q1/3)

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Has a change in your income or your COVID-19’s household income impacted your ability to pay utility bills? (Q32)

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