Rosenthal, Andrew. 2019. In "Responding to COVID-19" In "EVP Research Assistats," curated by Andrew Rosenthal. The Energy Vulnerability Project. March. "How the Seven Major Electric Companies in Pennsylvania Are Responding to the COVID-19 Pandemic."
Calls:
On April 9th, I called PECO's customer service line to ask a few questions pertaining to their response to COVID-19. After calling, I was told that nobody in the office could help me, but they gave me an email address. After sending an email with my questions...Read more
I left a voicemail for PECO's PPL's, and Kent Hatt of First Energy. The representative for Duqesnse's phone would not ring and Ed Miller's mailbox was full. As of April 19th, I have yet to hear back from any of them.Read more
| Comapny | Result |
|---|---|
| PECO | Voicemail |
| Duquense | Phone off the hook |
| FirstEnergy 1st Number | Voicemail |
| FirstEnergy 2nd Number | Mailbox full |
| PPL | Voicemail |
I created this graph using the map on the Pennsylvania Department of Health Website and it was last updated March 27th. My initial working assumption on PPL's late response was a lack of cases in the counties they served, but they had the second most of any power company. Duqense has the least. What this is shows is that eastern Pennsylvania has been hit the hardest including more rural areas surrounding Pennsylvania such as Allentown and Bethlehem.
As of March 29th, 2019, all seven electric distribution companies have promised to suspend shutoffs and bill late payments. While certainly a step in the right direction, there is no doubt that electricity usage will surge due to everyone staying at home. On the other hand, total electricity...Read more
On March 23rd, 2020, PECO released this press release. In it, they acknowledged that Governor Tom Wolf's order for all non-essential businesses to close will result in more people staying home. They stated that they will be working "with customers who have had their service disconnected to...Read more