Pennsylvania

Utilities can soon cut off nonpaying customers, Pa. says, but the poorest customers are protected

The Pennsylvania Public Utilities Commission (PUC) voted 3-1 to terminate the shutoffs but put safeguards in place to protect the most vulnerable. According to the article, “The PUC’s order will still prohibit utilities from shutting off “protected customers” whose income is no more than...Read more

Pa. to Lift Last Coronavirus-Induced Moratorium on Utility Shutoffs

As a year from the beginning of the Coronavirus pandemic comes to a close, the Pennsylvania Public Utility Commission is deciding to lift the moratorium on disconnection it had put in place to protect the Commonwealth's residents. This decision comes from pressures exerted by the utilities on...Read more

Peco improperly shut off nearly 50,000 customers because of computer glitches

This article provides an update on a case of technical negligence by PECO in 2018 and 2019, when their automated phone service which informs customers of a service shutoff 72-hours ahead of the termination failed to make the call (2018) or gave the wrong termination date (2019). This article...Read more

In Pa., you can pick an electricity provider. Did the Texas storm make you rethink your choice?

This poll, published by NPR's State Impact Pennsylvania, is designed to see how many people in Pennsylvania have reconsidered their energy provider choice after the Texas grid failure. The article points to how, for some Texas customers who were on a variable rate plan, saw their electricity...Read more

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