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Are you aware of any of the following programs? (Q46 WI 2020)
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Pennsylvania Electric Company COVID-19 Response Graph
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Since COVID-19 began, have you or others in your household been aware of changes in daily energy consumption that cannot be attributed to seasonal change, for example? (Q39a Wi2020)
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Are you aware of energy assistance programs that could help with utility bill payment during COVID-19? Check all that apply: (Q45 Sp2020)
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**If yes to Q32** What kind of utility bills, including internet bills, are you struggling to pay? (Q32a S + W 2020)
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Have you ever enrolled in an energy assistance program to help with utility bill payment? (Q44 Wi2020)
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**If yes to Q32** What kind of utility bills, including internet bills, are you struggling to pay? (Cumulative 27a/32a)
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Does someone in your household pay any of the following utility bills? (Cumulative Q.29/25)
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Have you ever turned off your heating or air conditioning in order to save money on utility bills? (Q.33 Wi2020)
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If **yes** to 29, has COVID-19 changed the way your house divides or pays for utility bills? (Q29a Wi2020)
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Have you ever found it difficult/confusing to read your utility bill? If so, what makes them confusing? (Q38a Wi2020)
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**If increased consumption in Q39** What are the sources of increased consumption? Check all that apply. (Q39a Sp2020)
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